- The E-Health Package is valid for the  days from the time and date of invoice generation. After 7 days, the Customer shall not be entitled to claim for Services and the company shall have the right to forfeit the fees already paid in such a case.
- Cancellation shall be acceptable only if the Customer informs the Company before 24 hours from the time of appointment. 5% cancellation charges will be applicable on the total amount of the invoice. The Customer can contact us through e-mail id, firstname.lastname@example.org in case of cancellation and refund.
- The refund amount will be sent to the respective debit card/credit card/account from where the payment was made and the amount will not be refundable by any other mode.
Customer can cancel their test or appointment from the account tab.